Hampton Inn Chicago McCormick Place

I really liked the comfort and cleanliness of the room, which were impeccable. The convenience of having a mini-market at the reception and a Starbucks store was a great plus. The breakfast was delicious and offered a lot of variety. The service provided by the reception staff was exceptional. Additionally, the hotel is located near a CTA Train station, which made it very easy to get around and visit Chicago's tourist attractions.

The location was beautiful and breakfast was delicious. The two ladies at the front desk were phenomenal! They were extremely helpful and very polite and friendly. They are both tremendous assets to this facility. I wish I had gotten their names. Our key card accidentally got deactivated due to being near our cell phone, and this issue was handled right away. I was traveling with my children and we ran out of towels. We had more towels delivered to our room within 5 minutes of me making it back to my room from the front desk. While I was at the desk waiting to ask for more towels, there were two ladies in front of me who must have been having an issue with their room. The woman at the front desk was so kind and patient, and made sure everything for this person was taken care of. These two ladies need a raise! To work with the public in their capacity and have such wonderful attitudes is a rarity. The only thing I can tell you is they were both Black women and one had long black hair and the other had kind of an auburn colored hair. Both were phenomenal, so much so that my daughter wanted me to be friends with them because they were so sweet. The view of the city was amazing! Our room was extremely comfortable and everything worked the way it’s supposed to. The pool was very clean. Not one complaint! Loved our stay and will definitely return the next time we are in Chicago!

Top tier customer service. Coming from someone in a service industry, the staff exceeded my expectations.

We enjoyed our stay at the hotel, it was very nice, very clean, the beds were awesome!! And they cleaned our room every single day, changing towels and everything. The green line station is two blocks away from the hotel, so that was a plus. Also you got the convention centre connecting through a bridge. There were no many options for breakfast, but it was ok. Facilities like the pool and gym great! And Mario at front desk was the best, he gave us recommendations on where to go, what to eat, so nice of him.

Convenient location. It is connected to the McCormick Convention Center, Chinatown for the food and close enough to Michigan Av. It also has a laundromat and breakfast spread was decent